The IT Partner That
Actually Shows Up.
Founded in Mayfair, London. Operating in 30+ countries. Built on one principle — that IT support should be accountable, consistent, and run by people who understand what's at stake when things go wrong.
500+
Projects delivered
Across all service lines
150+
Global clients
From SME to enterprise
100+
Support specialists
Worldwide field engineers
30+
Countries covered
EMEA · APAC · Americas
Our Story
Built by People Who've
Run IT Operations.
PowerMatt was founded in 2018 with a simple observation: most IT service providers are either too large to care about your account or too small to deliver at scale. We were built to be neither.
Headquartered in Mayfair, London, we've grown from a datacenter maintenance specialist into a full-service IT partner — covering everything from smart hands in a remote data hall to bespoke software development, with the same accountability at every level.
Our team is global. Our standards are not. Every field engineer in our network — regardless of geography — operates under the same certification requirements, conduct standards, and SLA obligations as our London team. That's not an aspiration. It's how we've retained clients for years.
Founded in London
PowerMatt Limited incorporated in the UK, initially focused on datacenter maintenance and smart hands services.
First 50 clients
Rapid growth in managed IT support for financial services and professional services firms across London.
Global expansion
Field engineer network expanded to cover 20+ countries across EMEA and APAC, serving multinational clients.
Digital services launch
Web development, system integration, and IT consulting capabilities added to serve clients end-to-end.
500+ projects milestone
Surpassed 500 delivered projects and 150 active global clients across all service lines.
What We Stand For
Six Principles. No Exceptions.
We don't have a values poster. We have clients who have been with us for years because these principles show up in every engagement.
Accountability, not excuses
We put named individuals on every account. When something is at risk, you hear it from us first — not in a post-incident report.
Vendor-neutral by principle
We don't resell hardware or software. That means every recommendation we make is based on what's right for your environment — not our margin.
Global reach, local quality
Field engineers in 30+ countries, held to the same certification and conduct standards as our London team. Consistency is the product.
Long-term relationships
Our average client relationship is measured in years, not engagements. We invest in understanding your environment deeply — and that pays off for both sides.
Operationally fluent
We've run IT operations — we haven't just consulted on them. That means we understand what a failed SLA costs, what a bad cutover feels like, and why prevention matters.
24/7 without compromise
Around-the-clock support isn't a checkbox for us. Our global time-zone coverage means a senior engineer — not a junior on-call — responds when it matters.
Global Operations
Worldwide. Consistent.
Whether you need a field engineer in Singapore or a helpdesk response from London, the quality of service doesn't change with the postcode.
EMEA
Europe, Middle East & Africa
UK headquarters with coverage across Western and Eastern Europe, GCC states, and Sub-Saharan Africa.
APAC
Asia Pacific
Field engineers and support capabilities across Southeast Asia, ANZ, Japan, and Greater China.
LATAM
Latin America
Delivery coverage across Brazil, Mexico, Colombia, Argentina, and wider Central and South America.
Americas
North America
US and Canadian support presence supplementing our UK delivery teams for global enterprise accounts.
Certified field engineers worldwide
Every engineer in our network meets the same certification and vetting standards — regardless of location.
Headquarters
48 Warwick Street
Mayfair, London W1B 5NL
United Kingdom
Phone
+44 20 3880 6971 (UK)
+1 (307) 218 8549 (US)
24/7 for managed clients
info@powermatt.co
Company No. 11741288
Registered in England & Wales
Ready to Work With
A Team That Delivers?
Tell us what you're dealing with. We'll respond the same day with a clear view of how we can help — no generic proposals, no account managers who disappear after the sale.